Docs for AI agents, voice and video in the inbox, calls in the customer history

Documentation for AI agents

• Every docs page is available as plain Markdown, with an llms.txt index and an OpenAPI description of the public API, so ChatGPT, Claude and coding agents read the same documentation people do.
• Docs pages hand over to an AI assistant in one click, and the Salesteq connector has a read_docs tool.
• Workflow diagrams explain how leads, appointments and handovers flow, for readers who are not technical.

Team inbox

• Voice messages. Record and send a WhatsApp voice message from the inbox.
• Videos. Send a video as a WhatsApp video, up to 64 MB before conversion.
• Reply to a message and react. Answer a specific WhatsApp message, and react with an emoji.
• Templates with a link button can be sent from the inbox.
• Filters by person, date range and label, with the filtered total.
• Waiting tab. Conversations handed to the team that no person has picked up yet.
• Small things: the unsent reply is kept per chat across reloads, the customer's phone number copies with one click, and team members show with their full names.

Calls in the customer history

Phone calls appear in the customer's conversation next to the chats: a summary in the caller's language, the recording and the outcome.

Service booking from the phone menu

Callers who choose booking in the phone menu receive a booking link on WhatsApp, and by SMS when WhatsApp cannot deliver it.

Mobile app

Versions 1.1.2 and 1.1.3: videos, the CRM person behind a phone number, and instant actions.