Service Agent
Every service request, booked.
The Service Agent turns "my car makes a noise" into a real appointment in your Keyloop or Autoline diary: the right service, the right branch, a slot the workshop really has. Confirmed by SMS, no callback.
Or write to [email protected]
Service booking · Demo Motors
Live
Phone
Verified by code
Car
2023 SUV, found by the phone number
Service
40,000 km maintenance, 2 h 30
Branch
North branch, 6 km away
Slot
Wed 09:30 with advisor 2
✓ Written into the DMS diary
SMS: Your visit on Wed at 09:30, North branch, is confirmed.
Workshop diary
Wed
Advisor 1
Advisor 2
Advisor 3
08:00
08:30
09:00
09:30
10:00
10:30
11:00
11:30
Salesteq's Service Agent is AI service booking for car dealers and importers: it verifies the customer's phone, finds the car, maps the request to the right service and workshop time, reads live branch availability and writes the appointment into the Keyloop or Autoline diary, then confirms it by SMS. Customers look up, move or cancel the visit themselves.
See it book
A warning light on WhatsApp, a slot in the workshop diary.
The customer writes the way people write. The agent asks only what the booking needs, offers real times, and the appointment is in the diary before the chat is over.
From request to repair order
Triage
The customer's words, the right job.
A noise, a warning light, a service that is due, a recall letter. The agent maps what the customer says to the service your workshop sells, with the workshop time it really needs, so a three-hour job does not go into a thirty-minute slot.
Customer request, mapped to a service
صوت من الفرامل لما أوقف
A noise from the brakes when I stop
Brake inspection
My 40,000 km service is due
Periodic maintenance 40,000 km
وصلتني رسالة استدعاء
I got a recall letter
Recall, noted on the repair order
The tyre pressure light is on
Tyre check
Branch and slot
Only times the workshop really has.
The nearest branches with directions, then the free times read live from that branch's diary. Full days show as full. Each branch offers only the services it actually runs.
Branch and time
Mon
08:00
10:30
Tue
Full
Wed
09:30
11:00
13:30
Thu
08:30
12:00
✓ Wed 09:30, North branch
Verified
A real customer, a confirmed visit.
The phone number is verified with a one-time code before anything is booked. The confirmation goes out by SMS under your name, with the branch and the time, and the customer gets directions to the branch.
Verification and confirmation
Code sent to +966 5• ••• 4127
✓ Phone verified
SMS · Demo Motors
Your service visit is confirmed: Wed 09:30, North branch. Booking 48213.
Directions to the branch
Changes
Moved or cancelled, in the DMS too.
Customers find their upcoming visits with the same verified phone, cancel with one tap or pick a new time. The appointment leaves the diary, not just a list, and the customer gets an SMS.
Your upcoming visits
40,000 km maintenance
Wed 09:30 · North branch
✓ Cancelled in the DMS diary
SMS: Your visit on Wed at 09:30 has been cancelled.
Pick a new time
Every way in
Wherever the customer starts.
On your website, from a WhatsApp or SMS link, or from the call-centre phone menu, which texts callers the booking link. Every booking records where it came from, so you see which channel fills the workshop.
Live today
Ford and Hyundai service in Saudi Arabia book through the Service Agent across 29 service centres, in Arabic and English, straight into the Keyloop diary.
15,000+
workshop bookings written into the DMS since April 2026
29
service centres live in Saudi Arabia
24/7
booking window, every day of the year
Built for the workshop
Keyloop and Autoline, natively
Customer and vehicle lookup, service products, live availability, appointment create and cancel, through the Keyloop APIs. A real appointment in the diary, not a lead form.
Your brand, your service list
Your brand's look on the booking page, your services per branch, your name on every SMS. A branch shows only what it really offers.
Arabic and English
The whole flow in both languages, right to left where it should be, and phone numbers accepted in every format customers type them.
A person when it needs one
When a car or a request cannot be booked online, the customer gets your call-centre number at that point, not a dead end.
Questions service managers ask
What is the Service Agent?
Salesteq's AI service booking for car dealers and importers. It verifies the customer, finds the car, picks the right service and workshop time, reads live branch availability and writes the appointment into your Keyloop or Autoline diary, confirmed by SMS.
Does it write real appointments into our DMS?
Yes. It creates the appointment in your Keyloop or Autoline diary at the chosen branch, advisor and time, and cancels it there too. Your service advisors see it where they already work.
Which DMS does it work with?
Keyloop and Autoline today, through the Keyloop APIs. Talk to us about other systems.
How do customers reach it?
On your website, from a link in WhatsApp or an SMS campaign, and from your call-centre phone menu, which sends callers the booking link by SMS. Every booking records its channel.
Can customers change or cancel a booking?
Yes. With the same verified phone number they see their upcoming visits, cancel them or pick a new time. The change is made in the DMS and confirmed by SMS.
Is it live anywhere?
Yes. Ford and Hyundai service in Saudi Arabia book through it across 29 service centres.
What do we need to provide?
Access to your Keyloop or Autoline contract for the branches, your service list and an SMS sender name. We bring branches live in batches and test every service before it opens to customers.
Watch a booking land in a live diary.
In the demo we book a test appointment into a real workshop diary. It takes about a minute.
Or write to [email protected]