Service & aftersales
From "my car makes a noise" to a booked slot.
Service is where the phone queue lives. Salesteq answers every service request instantly, triages the problem, reads your live workshop diary, and books the appointment into your DMS — no callback, no queue.
The problem
The phone queue is the product
Your service experience starts with hold music. Every unanswered call is a customer who books with the independent workshop down the road.
Call agents book blind
Generic 30-minute slots for jobs that need three hours. Workshops overrun, customers wait, advisors firefight.
No-shows eat capacity
Unverified bookings and forgotten appointments leave bays empty while the diary says full.
What Salesteq does
Appointments written into Autoline
Not a lead form — a real WIP in your Keyloop/Autoline diary, with the right branch, advisor, and time slot. Confirmed by SMS.
Symptom triage with correct times
The customer describes the problem in their own words; the agent maps it to the right service product and books the workshop time it actually needs.
Reschedule, cancel, status
"Is my car ready?" answered from the repair order. Rescheduling moves the real appointment. No human in the loop needed.
OTP-verified, reminded, attributed
Phone verification before booking, reminders before the slot. No-show rates drop, and every booking traces back to its source.
Live today
Ford service in Saudi Arabia runs Salesteq booking across a 12-branch network — real appointments in the Autoline diary, multi-service bookings with correct workshop times, Arabic and English, SMS-confirmed.
See the casesHow we start
Pilot first. Measure everything. Then scale.
Pilot
Your stock, your branches, your brand tone. Fixed price. Live on your channels in weeks, not quarters.
Measure
Response time, conversion, bookings, cost per conversation — your KPIs, our dashboards. Measurable value in 8 to 12 weeks.
Scale
More brands, branches, markets. Each next tenant goes live in days once the first is proven.
See a real booking land in your diary.
We'll book a test appointment into a live workshop diary during the demo. That's the whole pitch.
Book a 30-min demo